Quick question: What's the best way for an web game to make sure we have a decently high email delivery rate to inbox for users/invited users? I know its all the rage to just bypass email and just use FB, but we'd like to give the old fashioned way a shot.
We've done everything on this list: http://owocki.com/2008/09/email-deliverability-you-and-your-startup/
- Except the ReturnPath certification and seem to hit Gmail inbox, but not Yahoo/Hotmail. We've also only been testing the servers for the last 24 hours or so, is volume a pre-requisite to delivery or is it something one can manage from day one?
Thanks!
Sending rate is also a huge signal for some providers (Microsoft) and seemingly not for others. In our experience, if you send more than one email per second per IP to Microsoft over a few hour period, that IP is almost guaranteed to get put in the penalty box for a few days. Stay under the limit and adhere to the other guidelines in that post and you're fine.
If you're going to be sending at higher volume, use different IPs for "transactional" mails -- signup, password reminders -- than for monthly mailings, etc. This way you protect the reputation of the IPs sending the stuff you really need to get through. (In all cases, you better be sending mail to registered, double-opt-in addresses, otherwise look in the mirror, you're a spammer.)
Also as another poster stated, sign up for the feedback loops. Some are a huge pain (Microsoft), some are very straighforward (Yahoo).