I was attempting to say that typical management stereotypes create an image of a person who either deals primarily in perceptions and impressions and only secondarily in facts and truths; or of a person who is so concerned with either being busy, or appearing to be busy, that only superficial communication and (mis)understanding is possible.
This is not necessarily an assertion about the extent to which particular individuals act out these stereotypes, or even a criticism of those who do: the situations that people are put in are often very difficult, and it is not obvious how one might ease the systematic dysfunctions of our institutions and organisations.
Furthermore, to say that the systems that we inhabit are imperfect and dysfunctional is to state the obvious: utterly uninformative without some sort of exploration or discussion of the whys, hows and wherefores. Fortunately, we have several models that we can apply to the analysis:
Any attempt to route significant information flows through a lossy and bandwidth constrained channel such as the human brain is bound to suffer distortion and loss. The dysfunction is with the system; indeed, any system that attempts to move the power to make decisions any sort of distance away from the sources of information which that very decision making process requires, without making adequate alternative arrangements. Indeed, if you look at Hayek's take on the free market economy, the main magic is in how prices signal the imbalance between supply and demand, and, indeed, we see analogous attempts to summarise key information through statistics where stereotypical and long-lasting information flows exist. However, it is less obvious how to summarise and/or compress idiosyncratic and short-lived information in rapidly changing and evolving circumstances.
How to fix this? Software and Information Technology is supposed to be a major part of the solution, but I have seen little that promises the paradigm shift that (more than likely) will be required to achieve the orders-of-magnitude improvements that we seek.
This is not necessarily an assertion about the extent to which particular individuals act out these stereotypes, or even a criticism of those who do: the situations that people are put in are often very difficult, and it is not obvious how one might ease the systematic dysfunctions of our institutions and organisations.
Furthermore, to say that the systems that we inhabit are imperfect and dysfunctional is to state the obvious: utterly uninformative without some sort of exploration or discussion of the whys, hows and wherefores. Fortunately, we have several models that we can apply to the analysis:
Any attempt to route significant information flows through a lossy and bandwidth constrained channel such as the human brain is bound to suffer distortion and loss. The dysfunction is with the system; indeed, any system that attempts to move the power to make decisions any sort of distance away from the sources of information which that very decision making process requires, without making adequate alternative arrangements. Indeed, if you look at Hayek's take on the free market economy, the main magic is in how prices signal the imbalance between supply and demand, and, indeed, we see analogous attempts to summarise key information through statistics where stereotypical and long-lasting information flows exist. However, it is less obvious how to summarise and/or compress idiosyncratic and short-lived information in rapidly changing and evolving circumstances.
How to fix this? Software and Information Technology is supposed to be a major part of the solution, but I have seen little that promises the paradigm shift that (more than likely) will be required to achieve the orders-of-magnitude improvements that we seek.