Because it's usually the people who feel that they're entitled to a discount no matter what, who also feel that they're entitled to white glove service, support calls after hours even for trivial questions (with 10 minute turnaround), similar discounts off their already discounted price, special features written just for them.
Oh and they get to stamp their feet and hop up and down with rage and send shitty emails when you don't live up to their expectations.
And they also usually do this to all of their other suppliers and customers too, which means that they tend to go out of business without warning, still owing you money.
Oh and they get to stamp their feet and hop up and down with rage and send shitty emails when you don't live up to their expectations.
And they also usually do this to all of their other suppliers and customers too, which means that they tend to go out of business without warning, still owing you money.