>It didn’t matter that customers would be free to choose a version with or without ads. He didn’t want any user to see the OS polluted in this way.
Another subtle but distinct user experience cost of this would be that every user is given the option to choose between one option or the other, and that is already part of the user experience, and it has a cost.
It's similar to the idea that more options are not better, you can't just keep adding more settings and levers and pulleys knobs on the task bar and the settings and the profile and the customization tab and the control panel, and the privacy center, etc...
Each choice has a UX cost. Even if it's technically outside of the software and it occurs at the shop. The product line is the first part of the experience, will you choose a product? a product XL? A product XL Pro?
Another subtle but distinct user experience cost of this would be that every user is given the option to choose between one option or the other, and that is already part of the user experience, and it has a cost.
It's similar to the idea that more options are not better, you can't just keep adding more settings and levers and pulleys knobs on the task bar and the settings and the profile and the customization tab and the control panel, and the privacy center, etc...
Each choice has a UX cost. Even if it's technically outside of the software and it occurs at the shop. The product line is the first part of the experience, will you choose a product? a product XL? A product XL Pro?