haha i swear for a super brief period of time they actually did have a little link if you ever travelled back to search results where you could feedback or filter the dumb sites... then someone was forced to re-read the company mandate and had to sign HR paperwork that now only evil
... and when the results are junk, you go back to Google and so the KPI "time spent on Google" rises.
That's the problem when the metrics are focused on how the company is doing and not how the user is doing, but when there is barely any competition that is not dogshit you don't have to care about how the customer feels because they can't go anywhere anyway so you can feel free to extract the maximum profit from them.
That's also why Google, Facebook, Microsoft and OpenAI are all so hellbent on AI: they all want to be the one and only place that you interact with to get answers to your questions so that as much of your "eyeball time" as possible (and with it, ad income) stays in their respective walled gardens.
