Don't know if you noticed but thats already happening. Mass layoffs in customer ... | Hacker News

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		tsunamifury on Dec 20, 2024 \| parent \| context \| favorite \| on: OpenAI O3 breakthrough high score on ARC-AGI-PUB Don't know if you noticed but thats already happening. Mass layoffs in customer service etc have already happened over the last 2 years

exitb on Dec 20, 2024 | [–]

So, how does it work out? Are the customers happy? Are the bosses at my work going to be equally happy with my AI replacement?

EVa5I7bHFq9mnYK on Dec 20, 2024 | [–]

That's until AI has improved enough that it can automatically navigate the menus to get me a human operator to talk to.

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