In the case of Google Sheets, one reason is that collaborative editing in M365 Excel is absolutely awful. It’s slow, clunky, and more importantly loses data. If you have a shared spreadsheet with important data in it, it’s worth switching.
I’ve worked with a “prototype CRM” that was just a big Google Sheet. Basically a lead generation form would add a row to the sheet, and the sales team would edit cells to reflect the state of the sale. It grew to 3 million rows and still worked. Doing that in Excel is a laughable idea.
I’ve also been on a management team where compensation planning was done with ten managers editing a shared Excel sheet with just a few hundred rows. Somehow some rows got deleted and others got slightly scrambled during the process. It was a huge mess.
I’ve worked with a “prototype CRM” that was just a big Google Sheet. Basically a lead generation form would add a row to the sheet, and the sales team would edit cells to reflect the state of the sale. It grew to 3 million rows and still worked. Doing that in Excel is a laughable idea.
I’ve also been on a management team where compensation planning was done with ten managers editing a shared Excel sheet with just a few hundred rows. Somehow some rows got deleted and others got slightly scrambled during the process. It was a huge mess.