What did they spend their $25 million on? What's the tech they have that costs this much to build? Their hard problems are a building a CMS or are otherwise solved by using fastly and sendgrid?
Just to mention one thing that isn't user facing (and therefore not so obvious): Social media companies dealing with user-generated content have to build their own enforcement mechanisms (abuse, copyright infringement, etc.), which is at least an order of magnitude harder than the user facing content engine itself.