100% agreed with this. Having fewer customers using the free tier in 2022 would make it cheaper to run.
It's the stagnation and the realization that they can't compete that's pushing them to sell based on their brand instead of their merit. "Life support" is one way of phrasing that. The other might be "bleeding the tech dry".
> It's the stagnation and the realization that they can't compete that's pushing them to sell based on their brand instead of their merit.
What a beautifully succinct way of putting it, and I couldn't agree more. They aren't competitive on tech, they aren't competitive on price, and this is has already pissed off a number of customers who have been with them from the beginning (starting on the free tier, growing to 10's of thousands of dollars a month) and who are now looking elsewhere. All they have is their Heroku/Salesforce name, neither of which are compelling IMHO.
It's the stagnation and the realization that they can't compete that's pushing them to sell based on their brand instead of their merit. "Life support" is one way of phrasing that. The other might be "bleeding the tech dry".