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I do not think process is inherently bad.

What's bad are people that have "append-only" minds, rarely thinking about how to simplify things (be it code, documentation, tickets) and instead just thinking of adding more and more and more...

Live organisms do not work that way. Organisms have anabolic (constructive) and catabolic (destructive) processes. The anabolic processes construct and repair while the destructive processes get rid of the stuff that's no longer needed.

Unbounded repositories of code, documentation and tickets suck. I think every team needs full time people doing "catabolic" work on those. Break down tech debt into proper code, break down articles that are hard to read and get rid of obsolete articles, make tickets better and remove the ones that are redundant.

The "append-only" mentality is what making people their own enemies.



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