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Note that New Zealand regulators were inspired by QF72 to provoke the following accident:

https://en.wikipedia.org/wiki/XL_Airways_Germany_Flight_888T

which reads like something right out of Perrow's "Normal Accidents" book in that it was an incredible confluence of hardware and human failures.



"Provoke"? They seem unrelated.


The wikipedia article doesn't explain it well compared to the accident reports.

The regulators were trying to test the envelope protection system under stressful conditions and it turned out that the AoA vanes were non-functioning which contributed to the crash.

Thus it is relevant to the later 737 MAX crashes.

It is a "normal accident" because of the human factors: e.g. no flight plan filed because it was a test flight, regulators ordering the pilots to defy the air traffic controllers, regulators ordering pilots to go forward with a test they didn't want to do... And on top of it all a maintenance error.




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