The figure is showing percent of all bugs, not percent of resolved bugs. Likely the rest of the 100% is unresolved bugs.
The confusion on the second point hinges in "most likely". You're likely interpreting that as the expectation of resolution time whereas they are using maximum likelyhood estimation. MLE is rather useless in this case, but it is technically still correct.
You’re right! Thanks for adding your thoughts to clarify. The wording “most likely” could be confusing indeed.
How about we change it to be “Bugs discovered through Instabug are most often resolved within 24 hours of being reported.” Would that be clearer? And also saying that this is percent of all bugs, not percent of resolved bugs
The confusion on the second point hinges in "most likely". You're likely interpreting that as the expectation of resolution time whereas they are using maximum likelyhood estimation. MLE is rather useless in this case, but it is technically still correct.