Actually yes, we're cashflow positive. But we don't really call ourselves mechanics, we prefer the word "pharaohs".
Would love to hear your feedback once you try the product that the pharaohs have built!
Helpshift is doing a good job indeed. What differentiate us is that we offer one SDK and one dashboard to view bugs, feedback and crashes, and act accordingly on each one (i.e., assign bugs and crashes or forward them to a bug tracker, and reply to feedback). Plus Instabug captures far more details (screenshot, device details and user steps) to help developers trace bugs faster. I'd really love to hear your feedback once you try v3.0
