"Divorce" may be an apt metaphor here. There seems to be a lot of "he said, she said" sort of rumblings.

Having said that, I've been pretty happy with Joyent so far. They offer a service which is nice for Rails apps: scaling (smoothly) vertically for a long time until you need to go horizontal.

I don't really want to spend time scaling out horizontally (eg, to AWS) until that's necessary.

Other opinions?

This reminds me of something from college. I worked in aviation safety, so one of the questions my advisor always got during interviews was "What's the safest airline to fly?"

His response: "The one that's had an accident most recently. They'll be under the most scrutiny to not screw up again."

I wonder if this is the BEST possible time to be deploying at Joyent.

If all the possible choices are basically equivalent, sure. That's clearly not true with hosting companies, though.

It's also not true with airlines.

Nervousness can cause accidents just as complacence can.

I had a crappy signup experience with them. Signed up and got the automated "this will take a few days-- we handcraft everything".... What? Took way more than a week and I had to remind them that I was still waiting for my account.

Simply put, we tried Joyent with our first startup - and I still blame them for our failure.

(alright fine, the truth is we had a bad team - but they still suck!)

They've chosen Level3. Never used them but few sites I know also use them. Anyone using Level3 and wants to share their experiences?

Have they really chosen Level3? I hear Verio, according to ARIN records (resolves to NTT, which owns Verio).

It's NTT: http://blog.twitter.com/2008/02/twitter-chooses-ntt-america-...

AFAIK, Level3 doesn't even offer hosting, just colo.

twitter was seemingly fast after the switch, and nearly all day. Now it's crawling.